Info-Tech Research Group's Report on FrontRange

FrontRange IT Service Management Solution listed as 'Champion' in Info-Tech Research Group's Enterprise Service Desk Vendor Landscape

FrontRange's strengths, as noted by Info-Tech Research Group, include:

  • A fully integrated and automated workflow
  • A full service catalog offering with shopping cart functionality – the only vendor within this study with this offering
  • Options for built-in Remote Desktop and server management
  • Fully built-out, configurable self-service portal

Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category.

According to Info-Tech Research Group, "ITSM is an entirely new software product aimed at more mature Service Desks. If an integrated full service catalog is a requirement, FrontRange ITSM should be on your shortlist."